Frequently Asked Questions: Sourcing Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) from Wanlin China Factory
The following questions are most frequently asked by distributors, importers, and system integrators in Kyiv, Ukraine when evaluating Wanlin as their China factory supply partner for Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400).
Q9: How do you handle warranty claims for products sold in Ukraine?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to Kyiv within 48 hours.
Q2: Does the Kitchen Leave-Post Detector (mmWave Radar) hold ETL certification?
A: Yes. The WL-KD400 holds ETL / VdS / EN14604 certifications. We provide full test reports and Declaration of Conformity — ready for Ukraine customs and fire authority inspection.
Q7: What incoterms do you support for shipment to Kyiv?
A: EXW, FOB Shanghai/Shenzhen, CIF Kyiv, DDP Kyiv. For DDP shipments, we manage all customs and last-mile delivery — you receive goods ready for sale.
Q1: What is the MOQ for the WL-KD400?
A: Standard MOQ is 100 pcs for a trial order. After your first successful shipment, we support smaller re-order batches. Contact wanlinfirecontrol@163.com to discuss your Kyiv market trial.
Q10: Can you help with product registration / local certification in Ukraine?
A: We provide all required documentation (ETL / VdS / EN14604) and have experience supporting partners in Ukraine through local fire authority registration. Contact wanlinfirecontrol@163.com for a compliance checklist specific to Ukraine.
Q5: Can you do private label / OEM branding for the Kyiv market?
A: Absolutely. OEM branding (packaging + logo + manual) starts from 500 pcs. Full private label including custom firmware and APP branding starts from 1,000 pcs. We sign an NNN agreement to protect your brand in Ukraine.
Q6: What payment terms do you offer for new partners in Ukraine?
A: For first orders: 30% deposit, 70% before shipment. After 2+ successful orders, we can offer T/T 30/70, LC at sight, or open account terms for established partners.
Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to Kyiv). The sample cost is fully deductible from your first bulk order.
Still Have Questions?
Our export team in China responds within 24 hours to all inquiries from Kyiv, Ukraine.
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-02-16
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com